John Frieda was the first to offer women salon-styled hair in their home. But their mission was soon mirrored by competitive brands.
When sorting through hair care #content social media channels, we discovered John Frieda needed to prove they have women’s best haircare interest in mind. And they called on (amp) to help them develop their social identity.
(amp) looked to their competitor’s social channels and noticed something: They all looked the same.
They had….
A Color Scheme
A Theme
Photography Direction
An Overall Mood
John Frieda needed the same direction. We sought the following answers from the haircare brand:
What can we learn about them based on what they like?
Who is our audience engaging with on social media?
What values does our audience get from following these other social media accounts?
And we compared those answers to John Frieda’s current social media situation.
When we got those answers, we assembled a John Frieda Social Media Guide to help exemplify the company on social for the rest of time.
Since April 2016, As a part of Leap Group’s overall business with the brand, (amp) developed a social media strategy, including Twitter, Facebook, Instagram and YouTube.
But John Frieda wanted original photography on its social channels. No stock photography here.
We carried the John Frieda voice and tone into our community and media management efforts.
This tactic enables us to have one-to-one conversations, that are both authentic to the brand and resonate with the audience.
270% YOY increase in engagement + video views
Paid efforts have positively impacted organic measures, with organic reach up 250% YOY
Social impressions grew by 20x peaking at 19 million, just in June 2017.
A singular organic video in June 2017 outperformed the entirety of organic performance in June 2016.
(amp) is excited to strategize more #content for the hair care brand into 2018.